As more employees move to working from home or working remotely, it’s become increasingly apparent how much technology can impact communication. With teams in different locations and sometimes even different time zones, some businesses have found it a struggle to effectively communicate. Those used to in-office settings, especially older generations, can find it a difficult adjustment.
However, emerging technologies have made communication among employees easier and more effective. A combination of these tools can quickly update your business communication:
Communication technology has advanced much faster than emailing back and forth. Email is not very effective when it comes to real-time communication. Employees can exchange information quickly and without delay with help from advancements in technology. In real-time, they’re able to communicate with each other, management, and clients.
Real-time communication can be done through technologies such as mobile and fixed-line telephony such as Google Meet, video conferencing such as Zoom, team messaging such Slack or Skype, and file sharing such as DocSend.
One of the most common apprehensions to communication online and through technology is privacy and security. Businesses typically work with sensitive information that cannot be shared outside of the organization. The rise of hackers and other online threats is a fair concern, however, emerging technologies have made it much easier to keep business communications more secure.
Platforms that offer communication technology for businesses have end-to-end encryption. This is a process that applies encryption to messages sent between users and can be decrypted only by the person receiving the message. The process of data protection is being improved constantly by technologies and making business communication safer.
Maximizing Employee Involvement
Technology has assisted in creating a safer place for employees as well as an engaged and productive workforce. By utilizing effective communication strategies and tools such as virtual offices, it’s easier for employees to collaborate and have their voices heard. This effectively helps businesses build better teams and gives them more channels for communication.
Whether it’s to voice opinions, concerns, ideas, or questions, technology has created platforms that allow employees to do so. This can build better employee motivation, involvement, retention, and productivity.